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Terms and Conditions

If you're looking for information about an aspect of the TKJ Electronics Webshop, chances are it'll be on this page. All of the most common questions are answered in some form below, but if you need more specific information, please contact us here : sales@tkjelectronics.dk. Please note : If you have made a purchase from us, we have required you to read these condition and tick a box confirming your acceptance. If you wish to disagree with these terms and conditions after your purchase, we are unlikely to change or relax the terms or conditions to suit your circumstances. Please read these terms and conditions carefully. If you do not agree with them, please do not purchase from us.

How to Pay for Your Orders

Credit Card : We use PayPal as our credit card processor
PayPal : Pay Pal is fast, easy and efficient and allows people who have PayPal accounts to transfer money easily to us. Opening a new account is free.
Cheques : We are not able to accept cheques due to processing costs. Cheques sent as payment will be returned
EU (not DK) VAT registered businesses may avoid paying VAT by providing a valid VAT number. These will be manually checked, and it may take 1-2 days for your account to be enabled for VATless purchase. Please do not place your order until VAT shows as zero.
Purchase Order : We welcome purchase orders, but we must ask that they are only made for orders over $100 goods value. Pro forma invoice information can be gathered by putting goods into a basket and proceeding to checkout.

VAT Registration and Exemption

If you're a Non-DK VAT registered business based within the EU economic area you can avoid paying VAT on your purchase with us by taking the following steps:

Enter your valid VAT number when registering your account online. If you've already registered, send us an email informing us of your VAT number.
Wait for 1-2 days whilst we manually check your VAT number. If your purchase is urgent, please contact us and we'll do our best to check your VAT number immediately.
DO NOT place your order until you see the VAT at checkout go to zero. If it is not zero it means that we have not checked your VAT number yet!
Requests to refund VAT on purchases made where there is a valid VAT number, but where you have not waited long enough for it to be checked, may incur a GBP20 admin fee to action the refund

FAQ

Can I come and collect my order?

Yes of course. Here's what to do.

Place your order online chosing 'Collection In Person' at checkout
Send us an email at sales@tkjelectronics.dk
The email must state clearly what time you would like to collect at.
We will confirm your collection time by email. The email will contain exact and helpful details about transport to our location etc.

There are a few conditions :

We are not a shop, and do not have a sales counter.
If you arrive at a substantially different time to that arranged, or ourside of our office hours, we may not be able to provide you with your goods.
We will not be liable for any costs you incur travelling to our premises.
We will not be liable for any damage or injury you cause or sustain whilst on our premises.
We will not be responsible for your navigation (or lack of it) to our premises. Not all postcode / GPS databases provide accurate locations - this is not our fault!
If you place an order for collection, then subsequently require it to be delivered we will charge you extra for delivery. In addition, if your order has already been packed for collection, we will not be able to refund the $2 standard collection charge.

My order has been shipped but has not arrived - what has happened to it?

First we need to look at how you chose to have your order sent. Was it a trackable form of shipping, or a standard form? If it was a trackable form of shipping, please look for the tracking number that will have been sent to you as part of your order dispatch note. Once you have this number you can find out information about your package from the tracking section of the Post Denmark website. If you did not choose a trackable form of shipping, please ask your work colleagues or neighbours whether your package has been delivered to them by mistake. Quite often, this is what has happened. Regrettfully, if your package is still missing, we cannot be held responsible if it is not insured.

When will my order be shipped?

If you have placed your order more than 2-3 working days ago and it has not been shipped, chances are that one or more of the items in it are out of stock. The product's description will clearly indicate that it is out of stock, and there's another indication at checkout, that some of your items are out of stock. Items that are out of stock generally come back into stock in 1-2 weeks, sometimes less. Again, the product description will generally give an estimated date for when the item is due back in stock.

I have been using an item for the past few months and it has stopped working. Can I have a replacement?

No, sorry. If you've been happily running a 3.3V circuit at 10V for 3 months, we can't be held responsible. Components fail when they're abused. By definition, most of the time, people do not realise that they are abusing the components, and therefore don't understand why they have failed. If you don't agree with this, please don't buy from us.

Will my package be traceable?

Currently we support two methods of shipping, Regular Airmail and Registered Airmail. The Regular Airmail is sent as a letter and is not traceable. The Registered Airmail is shipped as a package and is traceable!

Do you accept cheques?

No. In common with pretty much most medium to large businesses, we do not accept cheques. Please try a direct account transfer instead.

I am a company based in the EU, but outside of the DK - How can I avoid paying VAT?

Please register as a customer online. We will check your VAT number manually for validity and enable your account for VAT free purchasing. You may then purchase items using the online system as normal.
***DO NOT*** place an order if VAT is still shown at checkout. We may charge you an administration fee of up to USD50 to refund any VAT you have mistakenly paid.
Please note that under EU law, you are required to notify us immediately if your VAT number becomes invalid or goes out of use. We will report purchases made using an invlaid VAT number to your country's police or banking authorities.

Legal Stuff

At TKJ Electronics Webshop we want you to have a secure and comfortable shopping experience. So we have written these Terms & Conditions to help you. Please read through them and if there is anything you are unsure of anything don't hesitate to contact us at, mail@tkjelectronics.dk

In General : All prices on TKJ Electronics Webshop are given in US Dollars ($USD) and are exclusive of VAT. (Note: we only accept payment in US Dollars on our Webshop, please contact us for payments in other Currencies)

Prohibitions : If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:
- (a) you do not remove, distort or otherwise alter the size or appearance of any logo belonging to TKJ Electronics
- (b) you do not create a frame or any other browser or border environment around this Website;
- (c) you do not in any way imply that we are endorsing any products or services other than our own;
- (d) you do not misrepresent your relationship with us nor present any other false information about us;
- (e) you do not otherwise use any TKJ Electronics trade marks displayed on this Website without our express written permission;
- (f) you do not link from a website that is not owned by you; and
- (g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right and can take any action we deem appropriate.

E-tail of Products and Services : By making a request/order you are offering to purchase a product which we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us. Dispatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland DK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure. TKJ Electronics are absolutely entitled to refuse any request made by you. If your order is accepted we will inform you by emailing you or else by calling you. We will also provide the identity of the party you have contracted with. This may be TKJ Electronics or in certain cases a third party. Where a contract is made with a third party TKJ Electronics is not acting as either agent or principal and the contract is made between yourself and that third party. When making a request you undertake that all details you provide to us requesting goods or services or bids made at auction are true and accurate, that you are an authorised user of the credit or debit card used to make your request or bid and that there are sufficient funds to cover the cost of the goods, services or bid. It is your responsibility to inform us of any changes to these details as soon as possible. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Payment Terms for Purchase Orders / Account Customers : For purchase orders, our payment terms are 30 days from the date of goods delivery. We do reserve the right under the Late Payment of Commercial Debts (Interest) Act 1998 amended by the Late Payment of Commercial Debts Regulations 2002 to charge interest at a rate of 8 % of the total invoice bill plus an admin fee of $80.00 + VAT to cover late payment and recovery if our payment deadlines are not met. The customer will reimburse to the company all costs and expenses (including legal costs) incurred in the collection of any overdue amount.

Disclaimer of warranties : While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. The material on this Website is provided 'as is' without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

Disclaimer of liability : We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law. If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

Indemnity : You agree to indemnify, defend and hold harmless TKJ Electronics, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the TKJ Electronics services, your breach of the Terms of Service, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.

Variation of content : TKJ Electronics shall have the right in its absolute discretion at any time and without notice to amend, remove or vary any of the content supplied in connection with the Service or which appears on any page of the TKJ Electronics Web site.

Submissions : All information and material submitted by you to TKJ Electronics or that you publish on any public area of the TKJ Electronics Web site shall be provided by the submitter and accepted by TKJ Electronics on a non-confidential basis subject to paragraph 2 above. Furthermore, TKJ Electronics shall be granted a perpetual royalty-free non-exclusive license in the copyright of any material submitted and TKJ Electronics shall be free to use, edit, copy, republish and distribute (for any purpose) and authorise others to do the same, any such information or material and any ideas contained in such information or material.

Termination : TKJ Electronics may at any time terminate or suspend any part of the Service without notice to you.

Invalidity : If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Governing law and jurisdiction : These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

Entire agreement : The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and TKJ Electronics. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by the Director of TKJ Electronics.

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