Shipping & Returns

On the following page you can find more information about our Shipping charges and our Warranty and Returns terms of services.
General policy : We ship the orders using Post Denmark. In the case of the Post Danmark, we will not be liable for orders that go missing in the post unless they are insured and trackable. If you do not agree with this policy, you should NOT place your order. Orders sent by standard post (Letter or Regular Airmail) will not have a proof of postage.
  1. TKJ Electronics deliver to over 200 countries across the world. We offer the following shipping methods
    • Domestic - to the DK only
      • Post Danmark Letter : Uninsured and untrackable, 1-2 days delivery to mainland DK.
      • Post Danmark Package : Trackable and insured up to $200, in most cases next day delivery to anywhere in the DK (Post Denmark guaranteed but see below).
      International
      • Regular Airmail : Uninsured and untrackable between 3-5 days delivery to Europe, longer to other parts of the world.
      • Registered Airmail : Trackable whilst in the DK and most of the times in the receiver country too, Insured for up to $200, usually about 2-5 days faster than Regular Airmail.
  2. In order to offer a best value service we allow customers to choose shipping methods that are uninsured. Whilst to date only a very few uninsured shipping method has gone missing, we will not be held responsible for orders that do not arrive. We recommend that higher value orders are always sent by an insured method of shipping.
  3. Split orders : We cannot split orders into two or more shipments because of out of stock items, or any other reason. Please only order out of stock items if you are happy with the delivery schedule for those items. Please be aware that one out of stock item can hold up an entire shipment to you. If our stock levels are at fault, we may decide to send your goods to you in more than one shipment.
The shipping cost is calculated from the total order weight. The different shipping costs can be seen in the price table below. The shipping costs excludes a fixed $5 handling fee which is added to the shipping cost at checkout. Please notice that the listed shipping costs are excluding VAT.

Zone Type Weight (gram) Price ex. VAT ($USD)
Denmark Post Denmark Letter (B-post) 50 $1.50
100 $2.60
250 $4.20
500 $5.50
1000 $7.00
2000 $8.70
Post Denmark Package Not Available
Europe Regular Airmail (A-post) 100 $4.00
500 $7.60
2000 $15.20
Registered Airmail Not Available
Outside of Europe Regular Airmail (A-post) 100 $4.00
500 $7.60
2000 $15.20
Registered Airmail Not Available
All goods we sell are new, factory fresh and tested by their manufacturers. Only very rarely does an item not function at first use. If this happens, we will do our very best to replace it as long as the below conditions for return are met. Please check your order as soon as you receive it. Any goods to be replaced must be returned within 14 days.
  • All goods are checked before they are sent out. In the unlikely event that goods are faulty, they must be returned, to TKJ Electronics at the address listed on your order invoice. TKJ Electronics will not accept goods that have clearly been used more than the amount needed to evaluate their functionality. If the goods are found to be in working condition, and the lack of functionality is a result of lack of knowledge on the customers part, no refund will be made, but the goods will be returned to the user at their expense.
  • All returns must be authorized by an RMA Number. Email sales@tkjelectronics.dk for authorization number before shipping back any merchandise. Please include your name, phone number and order number in your email request.
  • Returns for any unaffected development board, programmer, tools, and cables permitted within 7 days from the date of receipt of merchandise. After such time, all sales are considered final. Returns of incorrect ordered items are allowed subject to a 10% restocking fee. What is unaffected? If you hooked it to power, you affected it. To be clear, this includes items that have been soldered to, or have had their firmware changed. Because of the nature of the products we deal with (prototyping electronic tools) we cannot allow returns of items that have been programmed, powered up, or otherwise changed post shipment from our warehouse.
  • Returned merchandise will be accepted only if
    • All returned merchandise must be in its original mint and clean condition. Returns on damaged, scratched, programmed, burnt, or otherwise 'played with' merchandise will not be accepted.
    • All returns must include all the factory accessories which come with the item. This includes any In-Circuit-Serial-Programming cables. Separate items such as serial cables and metal risers should not be included.
    • With your return, enclose this original receipt or a copy of it. Also include a brief letter of explanation of why the merchandise is being returned and state your request for either a refund or an exchange. Include the authorization number on this letter, and on the outside of the shipping box.
    • Please note : It is your responsiblity to ensure that returned goods reach us. Please use a trackable or insured form of shipping. If we do not receive your package we will not be held liable.
  • Shipping and handling charges are not refundable. We are not responsible for any shipping charges of merchandise being returned to us or returning working items to you.
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